We are RichGoon ("RichGoon," "we" or "us"). We respect your privacy and work hard to protect the confidentiality of information that you give us. We will only share your personal data with third parties in the event that it's needed for the provision of services and data you have requested (explained in detail in this privacy policy).
RichGoon is the data controller responsible for your personal data and is the sole owner of:
RichGoon operates mobile and desktop applications, trading automation services (each, a "Service"), and collects information from users in several ways (explained in detail in this privacy policy).
This privacy policy applies to personal data that we collect from you when you visit our websites, create an account, use our applications or services ("you" or "your" being interpreted accordingly). It provides information on what personal data we collect, why we collect personal data, how it is used, the lawful basis on which your personal data is processed, how it is stored, and how we share information.
As used in this privacy policy, "personal data" means any information that relates to you from which you can be identified.
By using our Service or submitting your personal data, you are agreeing to accept the terms of this privacy policy, so please read it carefully. If you disagree with this privacy policy at any point or time, you should stop using our Services and delete your user account.
We collect information that you provide directly to us, including:
To provide our trading automation services, we collect:
Important: We securely store broker API keys and credentials solely for executing trades on your behalf. We have NO access to your funds or broker account balances. The API credentials are used exclusively for trade execution in your linked accounts. We do not store any financial data from your exchanges or brokers beyond the credentials necessary for automation.
We automatically collect information about your use of our Services:
When you use third-party authentication and payment services, we may receive:
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information only in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our platform, including:
Note: We integrate with multiple brokers and exchanges as requested by our community. Additional integrations may be added based on user demand.
We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We may share your information with your explicit consent for specific purposes.
We implement industry-standard security measures to protect your personal information, including:
Broker Account Security: Your broker API credentials are encrypted and stored securely. We use these credentials ONLY to execute trades as per your automated strategies. We have absolutely no access to withdraw funds, transfer money, or access your account balance. The API permissions are strictly limited to trade execution only.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have the following rights regarding your personal information:
We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Services.
Types of cookies we use:
RichGoon Services are intended for users who have the legal capacity to enter into binding contracts in their jurisdiction and who understand the risks associated with trading and automated trading systems.
Before Using Our Services, You Must Understand:
If you do not meet the legal requirements in your jurisdiction or do not understand and accept these risks, you should not use our Services.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. Your continued use of our Services after changes are posted constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@richgoon.com
Discord Support: Join our Discord Server
Website: https://www.richgoon.com
Web App: https://www.richgoon.app
Web API: https://www.richgoonapi.com